Emergency & One-Off Visits
Initial cleans will be charged at an hourly rate of £65 per hour, 2 of our maintenance staff will come during this time as initial visits can take more cleaning than regular maintenance visits.
Emergency visits are charged at £65 per hour between the hours of 9am-5pm. Visits outside these hours are charged at time and a half. Visits on Bank Holidays and National Holidays will be charged at double time regardless of the time of day.
Although we endeavour to respond to calls as soon as possible it is not always possible to come straight away, we will attend as soon as we have the staff to do so. Advice will be given over the phone or a video call to attain what to do in the interim.